These Terms & Conditions govern your use of the Good Look Vacation Home Services website and your communications with Good Look Vacation Home Services (“Good Look,” “we,” “us,” or “our”).
By accessing this website, requesting information, scheduling a walkthrough, or engaging our services, you acknowledge these Terms & Conditions. Property-specific services may also require a separate estimate, proposal, authorization, or service agreement.
Good Look provides vacation-property support throughout our Central Florida service area. Depending on the property and written scope of work, services may include:
Vacation-rental turnover cleaning
Airbnb and Vrbo property care
Home Watch visits
Guest-ready property preparation
Routine home care
Maintenance coordination
Property-condition documentation
Guest and reservation support
Multi-property and volume service
Other property-management support expressly included in writing
Available services vary by property, location, scheduling needs, staffing, and the written agreement between Good Look and the property owner or authorized representative.
Information presented on this website is general and does not create a property-management relationship, contractual obligation, or guaranteed service commitment.
Final services, responsibilities, pricing, scheduling, cancellation terms, payment requirements, and authorizations will be established through a written estimate, proposal, invoice, work order, or service agreement.
If these website Terms conflict with a signed service agreement, the signed service agreement will control for the services covered by that agreement.
Good Look may require an initial property walkthrough before providing pricing or beginning service. Estimates may consider:
Property size and layout
Number of bedrooms and bathrooms
Guest volume and turnover frequency
Required cleaning and preparation
Linens, supplies, and amenities
Property condition
Travel and service location
Special instructions
Scheduling and staffing requirements
An estimate is based on the information and property conditions available at the time. Undisclosed conditions, excessive cleaning, damage, biohazards, pest activity, missing supplies, inaccessible areas, or additional requested work may affect pricing and completion time.
Any material change in scope or price will be handled according to the applicable estimate or service agreement.
By requesting service, you represent that you are the property owner or have authority to approve work at the property.
Owners and authorized representatives are responsible for:
Providing accurate property and contact information
Supplying safe and timely access
Maintaining working utilities when required for service
Disclosing known hazards, damage, pests, security systems, and special conditions
Providing current guest, reservation, and turnover information
Maintaining appropriate property and liability insurance
Complying with applicable laws, licenses, taxes, HOA rules, community restrictions, and rental-platform requirements
Identifying an emergency contact when the owner is unavailable
Authorizing repairs, purchases, or third-party services when needed
Good Look is not responsible for penalties, losses, or delays caused by inaccurate information, missing authorization, inaccessible property, or an owner’s failure to meet legal or contractual obligations.
Owners must provide authorized access through keys, entry codes, smart locks, community gates, security personnel, or another agreed method.
Good Look will take reasonable steps to protect access information. Owners must promptly notify us when codes, locks, access permissions, alarm instructions, or property contacts change.
We are not responsible for delays or incomplete service caused by incorrect codes, disabled locks, denied gate access, active alarms, guest occupancy, aggressive animals, or other conditions preventing safe entry.
Turnover services may include cleaning, resetting rooms, making beds, preparing bathrooms and kitchens, checking supplies, and documenting the property’s visible condition.
Specific tasks depend on the agreed scope of service. Good Look does not guarantee:
A particular guest rating or review
Increased reservations or rental income
Removal of permanent stains, damage, odors, mold, or deterioration
Restoration of damaged or worn surfaces
Detection of every missing, damaged, or misplaced item
Results beyond the services expressly included in writing
Owners must provide suitable linens, replacement items, cleaning access, utilities, and property supplies unless otherwise agreed.
Home Watch provides scheduled, visual observations of a property while the owner is away. It is intended to give owners a dependable local presence and help identify visible conditions that may require attention.
Home Watch is not:
A licensed home inspection
Continuous security or surveillance
Emergency-response service
Property insurance
Mold, pest, structural, electrical, plumbing, HVAC, or environmental testing
A guarantee against theft, vandalism, weather damage, equipment failure, leaks, pests, or other loss
Home Watch visits are limited to the frequency, accessible areas, and checklist established in the applicable service agreement. Hidden, intermittent, inaccessible, or developing conditions may not be discovered during a scheduled visit.
Any management, booking, guest-communication, reservation, listing, or rental-support service is limited to the duties expressly described in a written agreement and will be performed only to the extent permitted by applicable law.
Good Look does not guarantee:
Rental income
Occupancy
Reservation volume
Guest behavior
Five-star reviews
Platform rankings
Continued access to Airbnb, Vrbo, or another rental platform
Approval of licenses, permits, or HOA requirements
Property owners remain responsible for the legal operation of their rental unless a written agreement expressly assigns a particular duty to Good Look.
Good Look may help identify maintenance needs or coordinate third-party vendors when authorized. Plumbers, electricians, HVAC technicians, pest-control providers, contractors, and other specialists operate independently unless expressly stated otherwise.
Good Look does not guarantee a third party’s:
Availability
Pricing
Workmanship
Licensing
Completion time
Warranty
Materials
Conduct
Owners are responsible for approving third-party work and associated expenses unless another process is established in writing.
Good Look does not perform services requiring a professional license unless those services are completed by an appropriately licensed provider.
Good Look may photograph or otherwise document the property before, during, or after service. Documentation may be used to:
Confirm the property’s visible condition
Record completed work
Identify damage or missing items
Communicate concerns to the owner
Maintain internal service records
Support a maintenance or vendor request
Operational property photographs will not be used publicly for advertising without appropriate permission, except when images have been supplied or approved for that purpose.
Photo documentation is not a complete inspection and does not guarantee that every condition will be visible or recorded.
Owners should remove or secure cash, jewelry, documents, firearms, medications, collectibles, and other valuable or sensitive property.
Good Look is not responsible for loss or damage caused by guests, vendors, contractors, community personnel, prior service providers, unauthorized individuals, or conditions existing before our arrival.
Any suspected loss or damage should be reported promptly so available records can be reviewed.
Good Look may delay, decline, or discontinue service when a property contains unsafe, illegal, hazardous, or severely unsanitary conditions, including:
Biohazards or bodily fluids outside the agreed cleaning scope
Hazardous chemicals or unknown substances
Active pest or animal infestations
Mold or suspected mold
Structural hazards
Exposed electrical components
Aggressive or unsecured animals
Illegal materials or activity
Conditions requiring specialized remediation
Specialized cleaning or remediation may require a separate provider and additional authorization.
Service dates depend on availability, property access, guest schedules, travel conditions, and the agreed scope of work.
Owners or authorized representatives must communicate reservation changes, early arrivals, late departures, cancellations, and same-day turnover needs as quickly as possible.
Cancellation charges, lockout charges, expedited-service fees, minimum service requirements, and rescheduling policies will be disclosed through the applicable estimate or service agreement.
Pricing, deposits, recurring charges, payment methods, due dates, late charges, and other financial terms will be stated in the applicable estimate, invoice, or service agreement.
Unless otherwise required by law or agreed in writing:
Completed services are not refundable.
Deposits and advance payments are handled according to the applicable agreement.
Approved third-party purchases and vendor charges are the owner’s responsibility.
Disputed charges must be reported promptly with enough information for review.
Good Look may suspend future services when an account is overdue.
Good Look serves properties within selected communities throughout the Central Florida corridor. References to a city, county, resort, or community on this website do not guarantee that every property within that area is eligible for service.
Coverage may depend on travel distance, property type, staffing, access requirements, frequency, scheduling, and service volume.
Florida weather and other unexpected conditions may affect service. Good Look is not responsible for delays or inability to perform caused by circumstances beyond our reasonable control, including:
Hurricanes and tropical storms
Flooding or severe weather
Evacuation orders
Road closures
Utility or internet outages
Community access restrictions
Government orders
Labor or supply shortages
Public emergencies
Conditions making travel or entry unsafe
Storm preparation, post-storm checks, or emergency visits are not included unless specifically arranged.
Good Look is not an emergency-response provider. Emergencies involving fire, crime, medical danger, gas, flooding, or immediate threats should be directed to the appropriate emergency service.
By contacting Good Look or becoming a client, you authorize us to send service-related communications by telephone, email, or text message. These may include scheduling updates, access questions, property concerns, photographs, estimates, invoices, and other information necessary to provide requested services.
Marketing messages will be sent only when permitted by law and may be declined using the instructions provided with the message.
Message and data rates may apply to text communications.
Airbnb, Vrbo, and other names appearing on this website belong to their respective owners. Good Look is an independent business and is not sponsored by, endorsed by, or affiliated with those platforms unless expressly stated.
Owners are responsible for complying with all platform rules, guest agreements, refund policies, listing requirements, and account obligations.
Good Look is not responsible for platform outages, account suspensions, policy changes, payment disputes, removed listings, guest refunds, or decisions made by a third-party platform.
Unless otherwise identified, the text, graphics, branding, photographs, design, and other original content on this website belong to Good Look or are used with permission.
Website content may not be copied, republished, sold, redistributed, or used commercially without written authorization.
You may view and share links to publicly available pages for lawful, personal, and informational purposes.
You may not use this website to:
Violate any law
Submit false or misleading information
Impersonate another person or business
Attempt unauthorized access
Introduce malicious software
Interfere with website operation
Scrape or reproduce protected content unlawfully
Harass Good Look employees, vendors, clients, or visitors
We may restrict access when misuse, fraud, security risks, or unlawful activity are suspected.
We make reasonable efforts to keep website information accurate, but services, pricing, coverage, availability, and content may change without notice.
This website may link to third-party websites. Good Look does not control and is not responsible for their availability, security, accuracy, privacy practices, or content.
Visiting a third-party website is at your own risk and subject to that website’s terms.
To the fullest extent permitted by law, this website and its content are provided on an “as available” basis without warranties of uninterrupted access, error-free operation, or suitability for a particular purpose.
Service warranties, if any, will be stated in the applicable written service agreement.
Nothing in these Terms excludes rights that cannot legally be waived.
To the fullest extent permitted by law, Good Look will not be liable for indirect, incidental, special, punitive, or consequential damages arising from website use, third-party platforms, guest conduct, vendor conduct, lost bookings, lost income, weather, utility interruption, hidden property conditions, or events beyond our reasonable control.
Any service-related limitation of liability will also be governed by the applicable written service agreement and Florida law.
To the extent permitted by law, you agree to protect and hold Good Look harmless from third-party claims, costs, or losses resulting from:
Your violation of these Terms
Inaccurate information or instructions you provide
Your unlawful rental operation
Your violation of platform, HOA, licensing, tax, or community requirements
Conditions at the property that you knew about but did not disclose
Actions taken outside the authority granted to Good Look
This section does not apply to the extent a claim results from Good Look’s own unlawful conduct or liability that cannot legally be waived.
Either party may end services according to the applicable service agreement.
Good Look may immediately suspend or decline service because of nonpayment, unsafe conditions, unlawful activity, harassment, denied access, repeated scheduling problems, inaccurate information, or a material violation of an agreement.
Outstanding charges and obligations incurred before termination remain due.
Our collection and use of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.
Property access codes, owner details, guest information, photographs, and service records will be handled for legitimate operational, administrative, security, and legal purposes.
We may revise these Terms as our website, services, or legal obligations change. The updated version will be posted on this page with a new effective date.
Continued website use after an update constitutes acceptance of the revised website Terms. Changes affecting an existing service relationship will be handled according to the applicable service agreement and law.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Before filing a legal claim, the parties should make a reasonable attempt to resolve the matter directly. Unless applicable law requires otherwise, legal proceedings will be brought in an appropriate state or federal court serving the Florida county where Good Look maintains its principal place of business.
If a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.
A failure to enforce a provision on one occasion does not waive the right to enforce it later.
Questions about these Terms or our services may be directed to:
Good Look Vacation Home Services
Email: info@goodlookvhs.com
Phone: (863) 327-3967
Website: goodlookvhs.com
